Privacy Policy — Warm Wishes by Cheryl Victoria
Last updated: October 2025
Warm Wishes by Cheryl Victoria is a UK-based small business creating beautiful handmade greeting cards for all occasions. This Privacy Policy explains how I collect, use, and protect your personal information when you place an order through my Etsy shop or other online platforms.
Information I Collect
To process your order, Etsy provides me with certain details that you’ve authorised to share, such as:
Your name
Postal address
Email address
Payment information (processed securely through Etsy)
Order details, including any custom messages or recipient addresses
Why I Need Your Information and How I Use It
I collect, use, and share your information in order to:
Fulfil your order and deliver your handmade cards
Communicate with you about your order, questions, or issues
Comply with Etsy’s Seller Policy, Terms of Use, and UK legal obligations (such as tax records)
I do not use your data for marketing unless you have explicitly subscribed to my mailing list.
Information Sharing and Disclosure
Your information is shared only when necessary:
Etsy – to process orders and payments
Royal Mail or other couriers – to deliver your purchases
Legal authorities – if required for compliance or tax purposes
I will never sell or share your personal information for marketing or advertising purposes.
Data Retention
I retain your personal information only as long as needed to fulfil your order, resolve disputes, or comply with tax and legal obligations — typically up to 6 years, as required under UK tax law.
International Data Transfers
Your information may be processed outside the UK or EU via Etsy’s systems, which comply with GDPR and data-protection regulations to ensure your information is handled safely.
Your Rights
Under UK GDPR, you have the right to:
Access, correct, or delete your data
Object to how your data is used
Request restrictions or portability of your data
File a complaint with your local data-protection authority
To exercise any of these rights, please contact me directly.
Contact
If you have any questions or concerns about this Privacy Policy or how your personal data is used, please contact me at:
Warm Wishes by Cheryl Victoria
Email: warmwishesbycv@gmail.com
Location: United Kingdom
