Product Management
- Getting Started
- Account
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Websites
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Configuration
- Theme
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Shop
- Content
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Business
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Order Management
- Download an invoice for an order
- Bulk edit orders
- Are customers refunded when an order is cancelled?
- What does it mean when I mark an order as processing?
- Cancel an order
- Add notes to an order
- Send customers a “thank you” email after their order has been completed
- Export orders to Royal Mail Click & Drop
- Download a previous Royal Mail Click & Drop CSV export
- Manage Klarna Orders in Beacon
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Analytics & Reporting
- Locations
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Inventory Management
- Customer Management
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Order Management
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Configuration
Enhances product details
The details that you provide for a product affect the way that the product is displayed to customers, make it easier for you to organise your products, and help customers find the product.
You don't have to provide every detail for each product.
Information
Name - The name for your product that you want to display to your customers.
Description - The description for your product. This area uses the rich text editor so that you can format your text. Describe your products in detail to inform and persuade your potential customers. If you're a reseller, then don't use a manufacturer's exact description, because you want your products to be unique to search engines.
Disclaimer - An area to add a disclaimer against the product from image rights to sizes may vary, use this to make your customers aware.
SEO
SEO URL - Editing the URL is possible but be aware that the current link will 404 and the new URL will require indexing on search engines and can affect rankings.
SEO Name - This can be used instead of the Name of the product and you can tell search engines a specific product name (Aim for 50-70 characters)
SEO Description - This can be used to present on Search Engines a description of your product that will sell it to potential customers, what makes your product different. Once a customer clicks they will read your full product description if they choose. (This should be no more than 160 characters)